TIMELESS LIGHTING FOR MODERN HOMES
Lighting designed to do more than illuminate. Each piece is carefully selected to bring warmth, character, and lasting quality into your home — crafted with premium materials and made to stand the test of time.
NEW ARRIVALS
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EXPLORE THE COLLECTION
MOST LOVED
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FREQUENTLY ASKED QUESTIONS
We’re here to help and answer any questions you may have.
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How long does delivery take?
Orders are processed within 1–2 business days and delivered within 3–5 business days after that — so you can expect your order within 5–8 business days in total. Free shipping on all UK orders.
What's your return policy?
You have 30 days from delivery to return an item, as long as it's unused and in its original packaging. Return shipping is covered by the customer, except for faulty items or errors on our end — those are on us.
Will I be charged any customs or import fees?
No, there are no additional customs fees or hidden charges for UK deliveries. The price you pay at checkout is final.
Are your hardwired lights safe to install myself?
For hardwired products, we recommend installation by a qualified electrician. Plug-in products require no special installation and are ready to use straight away.
What if my item arrives damaged or faulty?
Contact us immediately at support@alderhaven.com with photos, and we'll arrange a replacement or full refund at no extra cost to you.